Warranty Service

If any component, including batteries, are so badly damaged that it will not be possible to mail items to us for repair or replacement due to their hazardous nature, immediately cease use; we will provide instructions and/or materials for proper disposal.
Enter the serial number(s) or product id(s) of affected products. Either can be found on the rear or bottom of core components. For cables, small batteries, accessories and adapters, tell us the product's name.
Tell us if this product was purchased at our online shop, in-person, or another venue. If this product was a gift, proof of purchase is required. If known, provide the original recipient's full name and order number or attach a copy of the purchase or gift receipt. If neither are available, warranty service may be delayed or denied.
If you have a picture or attachment to support your warranty request, include it here.
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